1. Definitions and Interpretation
|“Account”||means an account required for a User to access and/or use certain areas of Our Site, as detailed in Clause 4;|
|“Content”||means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;|
|“User”||means a user of Our Site;|
|“User Content”||means any content submitted to Our Site by Users including, but not limited to, reviews, editorials, knowledge base articles; and|
2. Access to Our Site
2.1. Access to Our Site is free of charge.
2.2. It is your responsibility to make any and all arrangements necessary in order to access Our Site.
2.3. Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
3. Intellectual Property Rights
3.1. With the exception of User Content (see Clause 6), all Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties.
3.2. Subject to sub-Clause 4.3 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.
3.3. You may:
3.3.1. Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
3.3.2. Download Our Site (or any part of it) for caching;
3.3.3. Print page(s) from Our Site;
3.3.4. Download extracts from pages on Our Site; and
3.3.5. Save pages from Our Site for later and/or offline viewing.
3.3.6. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
3.3.7. You may not re-use any Content printed, saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site whether by business users or consumers.
4. Links to Our Site
4.1. You may link to Our Site provided that:
4.1.1. you do so in a fair and legal manner;
4.2. You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
4.3. You do not use any logos or trademarks displayed on Our Site without Our express written permission; and
4.4. You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
4.5. You may link to any page of Our Site.
4.5.1. Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us via the contact form on Our website for further information.
4.5.2. You may not link to Our Site from any other site the main content of which contains material that:
4.5.3. is sexually explicit;
4.5.4. is obscene, deliberately offensive, hateful or otherwise inflammatory;
4.5.5. promotes violence;
4.5.6. promotes or assists in any form of unlawful activity;
4.5.7. discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation, or age;
4.5.8. is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
4.5.9. is calculated or is otherwise likely to deceive another person;
4.5.10. is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
4.5.11. misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 6.4);
4.5.12. implies any form of affiliation with Us where none exists;
4.5.13. infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party; or
4.5.14. is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
5. Links to Other Sites
5.1. Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
6. Liability and Disclaimers
6.1. Nothing on Our Site constitutes advice on which you should rely. It is provided for information purposes only. Professional or specialist advice should always be sought before taking any action on the basis of any information provided on Our Site, this can be done by contacting us via the website contact form with your requirements.
6.2. Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
6.3. We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
6.4. To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (including User Content) included on Our Site.
6.5. If you are a business user, We hereby exclude all implied conditions, warranties, representations or other terms that may apply to Our Site or Content. We will not be liable for any loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
6.6. If you are a consumer user, please note that Our Site is intended for business use only, however if, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. For more details on consumer rights, please contact your local Citizens Advice Bureau or Trading Standards Office.
6.7. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
7. Viruses, Malware and Security
7.1. We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
7.2. You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
7.3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
7.4. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
7.5. You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
7.6. By breaching the provisions of sub-Clauses 9.3 to 9.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
8. Acceptable Usage Policy
8.1. You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 10. Specifically:
8.2. You must ensure that you comply fully with any and all local, national or international laws and/or regulations;
8.3. You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
8.4. You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
8.5. You must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
8.6. When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that:
8.6.1. is sexually explicit;
8.6.2. is obscene, deliberately offensive, hateful or otherwise inflammatory;
8.6.3. promotes violence;
8.6.4. promotes or assists in any form of unlawful activity;
8.6.5. discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation or age;
8.6.6. is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
8.6.7. is calculated or is otherwise likely to deceive;
8.6.8. is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;
8.6.9. misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 8.2);
8.6.10. implies any form of affiliation with Us where none exists;
8.6.11. infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
8.6.12. is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
8.6.14. suspend, whether temporarily or permanently, your Account and/or your right to access Our Site;
8.6.15. remove any User Content submitted by you that violates this Acceptable Usage Policy;
8.6.16. issue you with a written warning;
8.6.17. take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
8.6.18. take further legal action against you as appropriate;
8.6.19. disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
8.6.20. any other actions which We deem reasonably appropriate (and lawful).
9. Privacy and Cookies
10. Contacting Us
10.1. To contact Us, please use the contact form on Our website.
11. Communications from Us
11.2. We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link. If you opt out of receiving emails from Us at any time, it may take up to 14 business days for Us to comply with your request. During that time, you may continue to receive emails from Us.
12. Data Protection
12.1. All personal information that We may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.
13. Law and Jurisdiction